Privacy Policy

Information we collect

• Account information, including email address, name, username, password, and details you add to your profile, such as phone number and address.
• Order and transaction information you provide through the website, including contact details and related records.
• Messages and contact details you provide when communicating with us through live chat, email, or external messaging services.
• Website activity and technical information processed by analytics and chat services, such as page visits, device and browser information, visitor identifiers, and network information.

How information is used

Information supports account access, website and cart functionality, communications, handling requests and transactions, arranging deliveries, website security, and understanding how visitors use the website.

Service providers and sharing

We use Hostinger for hosting, Google Analytics for website analytics, and Tawk.to for live chat and visitor monitoring. These providers process information as part of their services. We share customer names and phone numbers with delivery providers to arrange deliveries.

Buddha Bros does not sell customer contact lists or give customer contact details to advertisers. Analytics and chat providers still process visitor information as described in this policy and their own privacy notices.

• Hostinger Privacy Policy
• Google Privacy Policy
• Tawk.to Privacy Policy

Cookies, browser storage, and tracking

The website uses browser storage to remember account sessions, guest identifiers, cart information, and age-confirmation status. Google Analytics and Tawk.to may use cookies and similar technologies for analytics, visitor recognition, and chat functionality.

You can manage cookies and stored website data through your browser. Blocking or deleting them may affect account access, cart features, or chat. You can also learn about Google Analytics browser opt-out options.

The website does not currently provide a site-wide cookie preferences panel or automatically change these services in response to browser Do Not Track or Global Privacy Control signals. Third-party services may receive visitor information when they load, even if you do not send a chat message.

How long information is kept

For messages the business owner manages personally outside the website chat system, messages from occasional customers are deleted within one week. Messages from regular customers may be retained longer; no fixed retention period has been set for those messages.

We have not established a fixed deletion schedule for website accounts, order records, or Tawk.to chats. Those records may remain stored unless deleted. Analytics, hosting logs, backups, and provider records are subject to the relevant service settings and provider retention practices. You can contact us to ask about retention or request deletion of information associated with you.

Privacy questions and requests

Email buddhabrosl7@gmail.com to ask about your information or request access, correction, or deletion. Tell us which account or communication your request concerns. We may need to verify your identity before processing a request. Do not send your password or unnecessary sensitive documents.

Available privacy rights and any exceptions depend on applicable law. Some records may need to be retained to meet legal obligations.

External services

External websites and messaging platforms have their own privacy practices. Information processed by service providers may be handled in countries different from where you live. Review their privacy notices before providing information through those services.